FAQ's
Frequently Asked Questions:
How long till I get my order? Most items are in stock and ship within a couple of days, but could take 1-2 weeks on some items (A large order may take a little longer). If you are in a rush for specific items, please contact me and I can let you know a more specific estimate. Please note that estimates are just that and are not a guarantee.
Do you charge for shipping. We now have free shipping for orders over $50. For orders under $50, there is a $5 charge.
What does the expedited shipping charge include? I do everything I can to get the order out earlier. Many times that may be with a day. If it is a larger order or I don't have everything, I will split it up into multiple shipments to get out the items that I do have.
Do you require payment before shipping? Yes. You do not have to pay to get your order in the que, but we do ask for payment before shipping orders now. We accept checks and credit cards. There is no service charge for paying with a credit card now.
Do you ship internationally? Yes! My system will estimate a standard international rate. Please note that this is only an estimate and it may change when I get ready to ship the item.
Do you ship to Alaska/ Hawaii? Yes, same as above.
What do you recommend for finishing my items: Finishing Instructions
How do you handle tax exemptions: For orders in GA, you will need to contact me directly so I can work that out. For all other locations, the system does not include sales tax. If your purchases total over a certain amount (currently $800), you may receive a letter from me saying that you need to pay all required sales taxes in your state. It will then be up to you and your accountant to calculate that amount (if any).
Do you make custom items? Yes, depending on the time of year it may take a while to work it into my schedule.
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