Frequently Asked Questions:
What do you recommend for finishing my items: Finishing Instructions
Do you charge for shipping. We now have free shipping for orders over $50. For orders under $50, there is a $5 charge.
What does the expedited shipping charge include? I do everything I can to get the order out earlier. Many times that may be with a day. If it is a larger order or I don't have everything, I will split it up into multiple shipments to get out the items that I do have.
Do you require payment before shipping? Yes. You do not have to pay to get your order in the que, but we do ask for payment before shipping orders now. We accept checks and credit cards. There is no service charge for paying with a credit card now.
Do you ship internationally? Yes! I have to put in those orders manually so that the shipping is correct. If you can send me an email after you set up your username, with the items that you are wanting, I can put them into an order. Normally on these order I do credit card payments to simplify exchange rates.
Do you ship to Alaska/ Hawaii? Yes, same as above.
How long till I get my order? Currently I am almost caught up on orders and am shipping most orders within a couple of weeks, although large orders may take a little longer if I don't have something in stock. During spring and summer when a lot of orders com in, it can be from 1-3 months.
Do you make custom items? Yes, depending on the time of year it may take a while to work it into my schedule.
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